The debate continues – should we separate leadership from management? We explore that question and look through a self-awareness lens at authenticity and vulnerability.In my experience, the words leadership and management are used interchangeably in the workplace. In the management and leadership classes I've taught over the years, we define those terms differently, while recognizing that leadership is a critical part of management. In this episode, we look to Forrest Gump’s mamma for some sage advice about this distinction.I recently facilitated a leadership boot camp where we discussed the importance of leadership authenticity and vulnerability – yes, in a boot camp! Of course, going to those vulnerable places begins with self-awareness and a ton of bravery.In this episode, I answer the question, “What do Forrest Gump, The Who, and leadership have in common?”I would love to hear from you. What do you suppose keeps us from our vulnerability and authenticity as leaders?With love,Maria
How to Have Meaningful Work and Enjoy What You Do
Did you know the majority of heart attacks occur around 9:00 AM on Monday mornings? “One study showed that the most common factor in these heart attacks was that the victims were people whose work had become joyless striving. In other words, they could not find meaning in their work, and their lives had become so out of balance that, one Monday morning, their bodies said, You are not going to work today. Zap.”* Researchers found those victims in a state of “joyless striving” – in other words, without meaning. In today’s video, I share with you five steps to get started on the path of self-discovery and meaning and read an excerpt from my book, Love-Based Leadership: Transform Your Life with Meaning and Abundance.I would love to hear from you. What techniques do you do to go inward?With love,Maria *Study cited in Leading with Soul” by Lee Boleman and Terrence Deal.
Keepin' It Real (With Your Personal Brand)
I recently conducted some market research to learn from leaders how I can best support their leadership growth and development.I asked a series of questions and received great responses, food for thought, and feedback.When I spoke with a man in the military, he said one of the most important aspects that he looks for in leadership is “keepin' it real”. OK, he is quite a bit younger than I am! However, this message is ageless and timeless.Most of us have a pretty good B.S. meter and can smell fake a mile away. This is especially important to us, as leaders, to tap into truth and stand in our authenticity. When we stand in authenticity, we stand in power. THAT is what makes us powerful leaders – authenticity. And let’s face it; there is nothing more authentic or real than love.When we lead with love and authenticity, we practice:• Truth• Mindfulness• Awareness• Non-judgment• Honesty• Integrity• Compassion• Service• Presence• HumanitarianismBranding and image consulting are terms that we’ve no doubt heard before, typically in the context of marketing. Have you thought about your brand? No, I am not talking about the company for which you work—I am talking about YOU!What is your brand, your leadership image? Are you keepin it real? Are you respected because you’ve earned it or are you feared because of your title? What is the first thing your team thinks about when your name comes up?Some of us may say that we don’t care about what others think about us. Really, is that really true? As leaders, our primary task is to motivate and influence others toward a vision and/or goal. If others are not buying our brand, then we don’t really have followers.How can we consciously create our leadership brand?Follow these 5 simple steps:1. Intentionally determine what you want your brand to represent.2. Reverse engineer the steps necessary to develop and create that brand image.3. Be accountable to doing the work – find an accountability partner or coach who willbe honest about your progress and a resource when you are stuck.4. Be vulnerable and do spot checks with others to see if you are on the right track (inother words—ask!).5. Keep it real – Authenticity is a real attractorI would love to hear from you. How would you describe an authentic leader, one who is keepin' it real?
Your Circle of 5
Jim Rohn, the great businessman and motivational leader stated, “You are the average of the five people you spend the most time with.” What does this say about us?When we think about this statement, we may immediately go to the literal, physical people in our circle. This concept is realized when we start taking on new patterns in our speech, behaviors, and mannerisms. Have you ever noticed someone in your circle saying a new expression or demonstrating a different laugh? You realize very quickly exactly where they picked that up when you meet their friend or colleague and you hear the same inflection, term, or laugh.We are the average of the five people we spend the most time with.What makes up our time with these five people in our circle? Do we spend the day criticizing and gossiping? Are we sharing ideas; are we planting seeds of fear and destruction? Are we raising others up, nurturing minds, bodies, and spirits? Do we spend time with our five learning, growing, expanding? The choice, as always, is yours.I love being alive at this time in history. I can spend time with many of the great thought leaders—dead or alive by connecting with these people through technology. I can pop in a CD, DVD, or plug into my iPad and watch or listen to a lecture, presentation, or audio book and hearthese mentors and teachers anytime I want! I can CHOOSE my circle of five and never leave my home or office…so can you. We are the average of the five people we spend the MOST time with.When we think about our circle, the people around us with whom we spend our time, we may find that we need to make some changes.If you find yourself surrounded by people who do not treat you well, it may be a reflection of how you treat yourself. Ouch! I know this is difficult for some of us to hear, but the truth is that our outward reality is a reflection of what is happening internally.The really great part of this reality is the awakening of awareness that comes when we fully understand this concept, because with the understanding comes the power of choice! We can choose to treat ourselves with more respect, honor, dignity, value, and love.When we stand in that power, bathed by authenticity and love, we begin to radiate that energy outward. Initially, those who have treated us poorly may rear-up and lay it on thick to get the same old response from us.However, when we stand firm in truth, authenticity, and love, those people will back down or leave our circle. his is what setting boundaries is all about – loving, honoring, respecting, and valuing ourselves in truth and authenticity. By our behaviors, actions, and attitudes, we tell the world how loved and blessed we are. Then…an amazing phenomenon happens…we start attracting people to us that also love,honor, respect, and value us!As always, the choice is yours.I would love to hear from you. What qualities do you look for in your circle of five?Maria
Delegate is Not a Four-Letter Word!
For many of the leaders I work with, delegation is a real struggle.Leaders resist delegating because we are so accustomed to doing the work ourselves. Many times, fear will rear its ugly head, thinking that if we want the work done correctly, we must do it ourselves. And then there is the time issue of communicating and training others to complete the task for us.Ahhh, but the benefits of delegation far outweigh the negativity that surrounds this illusive skill. When we delegate, we have more time for our high-priority tasks and we actually get to experience the joy of completing our tasks! Delegation increases our productivity and is a muchbetter use of our resources.Delegation gives us freedom from chaos and confusion. True, there are some tasks best kept to ourselves such as personal matters, confidentialactivities, crises, and activities that are specifically delegated to us. However, we can delegate paperwork, routine tasks, technical matters, tasks with developmental potential, and employee problems that we do not need to be involved in. Since we are not born with the delegation gene, we must learn this skill. It’s not as hard as you think! Just follow these four simple steps and you will be delegating before you know it:1. Explain the need for delegating, including the reasons why you selected that personto complete the task.2. Clearly set the objectives defining responsibility, level of authority, and deadlines.3. Develop a plan to achieve objectives, resources, and give the authority necessary toobtain those resources.4. Establish an accountability plan with checkpoints.Somehow we’ve managed to complicate the idea of holding people accountable, and it is quite simple, really, I mean simple, the acronym, SIMPLE: S = Set clear expectations – this is the number one complaint and stressor from employees – that the expectations are vague.I = Invite commitment – some say gain “buy in” but I much prefer to invite commitment. With an invitation, there is a shared sense of ownership.M= Measure progress – Super important to keep up on this. How you will measure is part of the description of setting clear expectations.P = Provide feedback – again, super important. Far too often managers will wait until the project is finished to say that it wasn’t done correctly.L = Link to consequences – consequences are also identified in the setting clear expectations step.E = Evaluate effectiveness – Do this together and it becomes a powerful activity for you and the person who is accountable.I would love to hear from you. What are some techniques you use to hold people accountable and why do you think the strategies are effective?With Love,Maria
Teacher, Teacher, Leader, Leader
I love the Buddhist saying, “When the student is ready, the teacher will appear.” In my many years of teaching formal courses at the university level, I am a student right along with the class I am teaching. When I teach, I learn. I have yet to teach a class where I have not learned something from my many teachers, also known as my students. We are ever changing in this world and the cycle of learning and teaching never changes, unless of course we find ourselves closed off from learning. In order to be a good teacher, we must first be a good student.As we teach, we must remember that we are not transmitting information—we are transforming lives. That may sound a bit dramatic, but that is exactly what good teaching does; it transforms. Transformation comes about through many different forms: motivation, persuasion, mobilization, influence, and of course miracles.When we teach, we are in essence saying, I care about you, you are important, and I want to help. Wow, who wouldn’t be motivated forward with that type of message? Motivation also comes from demonstrating belief in others. Teaching affords us an opportunity to build esteem and self-efficacy. Think of Maslow’s needs hierarchy of needs; esteem and self-actualization are the top highest levels. Teaching and learning meet both of the high order needs for yourself and for those you teach.Through the process of teaching, we build trust when we facilitate teaching with a learner-centered approach. Remembering that we are not just transferring information, but transforming others, we teach according to the needs of others. I use the same approach when I do training, coaching, or motivational speaking. First, I discover the needs of the audience and tailor my work to meet those needs. Of course, I provide resources and information to support their transformation, but first I must find out where they are now and where they want to grow.Effective teachers in a classroom setting know this and adjust their lesson plans to accommodate emerging needs that come up during instruction. We call these moments, teachable moments, when we can seize the opportunity and use it as a springboard for learning.A Native American proverb illustrates this concept, Tell me and I'll forget. Show me, and I may not remember. Involve me, and I'll understand. Once we identify the needs of the people and address those needs, then learning occurs and the outcome is performance.So remember this TEACH acronym:Time - Take the time to invest in the development of others.Empathy – Have empathy for those you teach, respecting the place where they are at that moment.Awareness – Come into the teaching exchange with full awareness and presence.Care – Create a safe space for learning to occur that is filled with care and compassion.Help –Remember that when we serve others, we are truly love-based leaders.I would love to hear from you. How do you teach in your leadership role? Who was your best teacher and why?
Design Your Perfect Image
I recently went to the police station to be fingerprinted as a requirement for a volunteer project I am working on and on the way home, I saw a man driving a small electric car. When I saw the car, I assumed one of his objectives for buying it was to leave less of a carbon imprint. This got me thinking about imprints... What if we were to consciously craft and design the imprint, the “finger print” we desire on the world? How would this change our leadership? Our print, imprints, or impressions are the lasting effects of our attitudes and behaviors. We leave these impressions whether we are aware of this fact or not—the prints are still there.Are we leaving those we “touch” with feelings of encouragement, empowerment, or love? Or, are we impressing people with negativity, helplessness, or fear? At what point in time do we consciously design our leadership impression? Is it when we have 200 people to lead? Is it when we are preparing for retirement? Or, is it now, with our own life, leading ourselves? I love the old proverb, “The best time to plant a tree is twenty years ago. The second best time is now.”Consciously creating our imprints and impressions increases our leadership influence and effectiveness. In fact, I had a trip to New York City with four days of meeting with over 70 media representatives including television producers, writers, agents, and editors. I gave 2-minute pitches to all of these people, which felt like speed-dating! This got me thinking about the impression we make in 2 minutes, and how we could possibly influence someone to take action. This is not a whole lot different than leadership. What sort of impression do we make with our leadership influence in 2 minutes? What kind of impression do we want to make? What is the lasting or lingering thought we wish to impart on someone?Follow these simple IMAGE steps to create a lasting, positive impression:Integrity – Stand in your integrity, be honest about who you are and what you stand for, demonstrating this with your behavior.Mannerisms – Be cognizant of your body language. Are you open or closed? Are you inviting? Are you demonstrating confidence?Appearance – Does your appearance match the impression and image you want to portray? Show up in presence as well, remembering to practice active listening more than speaking.Greeting – Greet others with openness, kindness, warmth, and a smile. People do not always remember what we say to them, but they always remember how they felt when with us.Enjoy the experience. We are more attracted to fun and joy than anything else.I would love to hear from you. What is the impression and image you wish to impart? What immediate step can you take today to reinforce or refine this image?
The Top 10 Lessons to Soothe Your Soul with a Very Bad Boss
While working on a book that I am co-authoring with my friend and colleague, Jone Bosworth, JD, "Very Bad Bosses: Never Get in a Pissing Match with a Skunk (And Other Sage Advice for Surviving Workplace Villians)", we realized that stopping and soothing our souls a bit first, helps when the sting of a very bad boss behavior is about to strike.So, here are our top 10 favorite soothe-your-soul quotes.10. "Never get in a pissing match with a skunk (because you'll both end up stinking)." -Anonymous9. "If you want to forget all your troubles, wear two tight shoes." -The Houghton Line8. "Always write angry letters to your enemies and never send them." -James Fallows7. "If you kick a stone in anger, you'll hurt your own foot." -Korean Proverb6. "The robbed that smiles, steals something from the thief." -William Shakespeare5. "To carry a grudge is like being stung to death by one bee." -William H. Walton4. "Resentment is like taking poison and waiting for the other person to die" -Malachy McCourt3. "The worst-tempered people I've ever met were people who knew they were wrong." - Wilson Mizner2. "In certain trying circumstances, urgent circumstances, desperate circumstances, profanity furnishes a relief denied even to prayer." -Mark Twain1. "Turn your wounds into wisdom." -Oprah WinfreyFeel a little immediate relief by moving into a philosophical space with these quotes? That's how Jone and I want you to feel as you share and let go of your very bad boss story! We are still collecting stories for our book, and we want to hear from you to include your story in the book! And, you can use a pseudonym too, just in case you are still working for the boss.It is super easy for you to submit your story, just go to www.very-bad-bosses.comIt is that simple, and you can help others who may still be trying to find the laughter in their situation. Now, I would love to hear from you! What was the greatest lesson you learned from your very bad boss? And, don't forget to share your very bad boss story at www.very-bad-bosses.com
Forgiveness IS Freedom
I have to share this quote with you by Robert Muller, “To forgive is the highest, most beautiful form of love. In return, you will receive untold peace and happiness.”
Forgiveness is a challenging concept for many leaders. While we understand the idea and we know forgiveness when it happens, the vagueness surrounding forgiveness is illusive. The ambiguity enfolding forgiveness stems from our questions of how to bring about forgiveness/understanding, and from where it actually originated.
How did we even get here—the need or desire to forgive?
We look to practice forgiveness when we are angry, wronged, or hurt. Oftentimes we hold on to anger as a form of power. We feel in control and ultimately powerful when we hold onto our anger, justified in our feelings and hoping that the person we believe hurt us may feel guilty or remorseful for what we perceive they have done to us.
Avoiding forgiveness allows us to fuel our anger, feeling justified and entitled in our anger or pain as victims. Avoiding forgiveness is avoiding responsibility. We are victims because we believe we have no power. Playing the victim role deepens the feelings of pain and anger justification.
Because forgiveness is a state of being, action is required to move into that place or that state. Like so many other lessons, avoiding forgiveness is not static. Anger leads to judgment. Judgment leads to blame, and blame leads to resentment.
Resentment is really unresolved anger and resentment hurts us, manifesting in stress-related illness, anxiety, or depression. Resentment hardens our hearts paving a path of vengeance. We can lose ourselves in judgment, condemnation, and conflict, all the while wondering why we are not happy or content.
Forgiveness is a choice. We take responsibility for our peace of mind and happiness when we choose to forgive. And forgiveness starts with ourselves. To make this choice, we experience a miracle.
The process of experiencing the miracle of forgiveness is perception shifting. The change in attitude comes to us through grace. Cultivating a practice of forgiveness first begins with self-forgiveness. Dr. Robin Casarjian describes six steps to practice self-forgiveness in her book, Forgiveness:
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Acknowledge the truth.
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Take responsibility for what you have done.
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Learn from the experience by acknowledging the deeper feelings that motivated the behaviors and thoughts for which you now feel guilty and hold yourself in judgment.
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Open your heart to yourself and compassionately listen to the fears and calls for help and acknowledgment deep within.
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Heal emotional wounds by heeding the calls in healthy, loving, and responsible ways.
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Align with your Self and affirm your fundamental innocence.
By practicing self-forgiveness, always remember to be gentle with yourself, suspending judgment, allowing and receiving miracles in this holy space. The miracle and shift in perception and attitude gives us insight about others and ourselves.
I would love to hear from you. What is the first step you are willing to commit to today to move you into self-forgiveness?
With Love,
Dr. Maria
Sales vs. Service
Organizational and leadership models throughout history, and still today, are like authoritative kingdoms. The ruling king or queen sits on their throne (corner office in the executive suite) and the serfs and subjects (subordinates and “team”) support them in any way necessary. Oh, we have the right words today—team, collaboration, and empowerment. Unfortunately, in many organizations, actions do not match the words. We know consciously and unconsciously these models do not work; however, we don’t know how to replace them.
We just simply have to turn away from fear and stare right into the face of love. In those beautiful eyes, we find our answers.
Service paves the path of leadership. Through love and a love-based leadership model, we serve others, our Source, and ourselves. To make this miraculous shift in our perception about service, we must consciously be aware of leading with a service-mindset versus a sales-mindset.
Many leaders I know lead with a sales-mentality, seeking “buy-in” from those they lead. They obtain buy-in through persuasion, manipulation, and control. These techniques can be effective, but the leader will not get long-term commitment.
A service-mentality shifts from "what can you do for me?" to "what can I do for you?"
This is similar to the phenomenon in marketing and product development happening today. Find out what they want and we’ll build it replaces the old mental model of build it and they will come.
Leadership focus is on service, instead of self-interest and the ego is not going to like it!
When leaders shift from sales to service-mindsets, organizations shift from a kingdom culture and hierarchical structure to community. I am not describing Utopia or something found only through rose-colored glasses; I am describing what can be, and what is in some organizations and communities. By serving and giving, we are more successful. The more we give, the more we receive; the more we serve, the more we are served. This again demonstrates that to wherever you put your attention, that you will manifest.
I would love to hear from you. How do you recognize when you are being sold to? How do you demonstrate service instead of sales?
With love,
Maria
Have You Left Your Right Brain Behind?
Ask any successful leader or business owner what one of the most critical factors is for success today, and you will hear: creativity. Now, more than ever, innovation and creativity are sought-after skills in organizations for their leaders. Old models steeped in scientific management and mechanistic thinking no longer serves our needs today. As Einstein and Susan Powter so eloquently remind us, we must and look toward new models and creative ways of leading people and doing business.
For decades, our American culture has devoted most curriculum and teaching models to developing the left-hemisphere of the brain. This is the part of the brain for logic, linear and sequential thought processes. This style of learning and development continued into colleges and universities where the mechanistic model of managing business remained a primary focus. Perhaps a nod to the “soft skills” of leadership appeared in the curriculum, but not until quite recently are we actually teaching leadership skills to future leaders.
Many organizations now focus on teaching the soft skills in their leadership development programs because they realized a profound need for their leaders to have these skill sets. The soft skills to which I am referring are connecting with people, motivating teams, inspiring followers, creative thinking, innovation, quick decision-making and big-picture vision. Each one of these skill sets requires right-brain thinking.
The right hemisphere controls the left side of the body, is simultaneous, specializes in context, and synthesizes the big picture. Clearly, the ability to think quickly in today’s fast-paced world requires right hemisphere functions.
I am not advocating tossing aside the value of the left-brain—our entire brain is a gift. I am simply seeking to focus on development of our right-brain functions. At this point, most of us have fairly well developed left hemispheres. After all, we have spent most of our lifetime educated and trained to use our left-brains. What we now need as leaders is to develop and reconnect with the processes of our right brains.
Lateral thinking is perception thinking, looking for creative and innovative ways of viewing the world. This process is not constricted by boundaries and limited beliefs; it challenges us to move into expansiveness, unlimited possibilities, and abundance thinking.
Are you ready for the shift?
I would love to hear from you. What activities do you do that develops your right brain thinking? How do you get your creative on?
With Love,Maria
May I Present
How can we have a strong presence and make a good impression? Do we show up in the way we want?Presence is showing up.So often, we are replaying in our head the argument we may have had with a spouse, the traffic on the way to work, or the memo we just read. How different would it be if we really showed up—mind, body, and spirit? How would our showing up affect our communication, our connection and relationships, or our leadership?Great leaders, who communicate and connect, fill their minds with the person in front of them. We feel this connection when others are fully engaged in what we are saying. We see it in their eyes, we feel it energetically, we know we are connected and drawn to that person and the moment. Presence is mindfulness. Mindfulness is found in the present, and when you are present, you show up.We can practice three simple exercises to show up in the way we want.As always, I would love to hear from you. What practices do you do to show up? How would you like to show up differently, and what will you do to accomplish a stronger presence?With love,Maria
Are You a Square?
Why is it so hard to get along with different personality types? How can I get along my co-workers and their understand their personalities?
I’ve asked myself these same questions over the years and discovered that understanding different personalities can be as simple as determining their shape. Circles, Squares, Triangles, and Squiggles are a quick, easy, and effective way to understand personality types and leverage those strengths for the benefit of your team.I would love to hear from you. What shape do you identify with the most and what shape value do you bring to the table? What is the most challenging shape to work with and how have you learned to leverage those unique qualities of each personality type?With love,Maria
How to Work Through a Communication Breakdown and Communicate Better
How many times a day do we experience a communication breakdown and want to communicate better?
We’ve been talking about communication for decades and we still can’t seem to get it right!The challenge we have with communication is the noise.Three super simple strategies can help us eliminate that noise.I love to hear from you! Please share below your funniest Mars/Venus communication exchange. Or what’s the most challenging conversation you’ve had and how did you manage through it?With love,Maria
Help Wanted: Team Conflict Manager
Dealing with team conflicts can be a full time job for many leaders and managers. Sometimes we spend more time focusing on our differences than we do our similarities.
I am not advocating that we all need to be alike, because then we would fall prey to groupthink and find ourselves stuck. If we look at the individual unique qualities of our teams, and understand how to leverage those individual strengths, our teams would be strong, innovative, and productive.We can also take some simple steps to avoid conflict with mindful and intentional strategies. Here are six steps to avoid workplace conflict and build teamwork:
- Ensure that areas of responsibility are clearly understood
- Eliminate conflicts of interest among team members
- Goals and objectives should be clearly explained and understood
- Let people know the importance of their contribution to the team effort
- Assign jobs that are appropriate to each team member
- Create conditions that help people motivate themselves for their reasons, not yours
Remember that we cannot do our work alone. Teams and collaboration are what gets things done.What are some strategies you employ to move your team from conflict to collaboration?With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.
WIIFM?
What’s in it for me? As an entrepreneur and leader of my own business, I often take this perspective of my clients when I write marketing copy and have client conversations. Framing thoughts this way helps me identify the benefits for clients and potential customers.
The funny thing about this thought, WIIFM is that it is not only on the minds of our customers, it is also on the minds of our team members and those we lead. While they may not directly ask, “What’s in it for me?” they are definitely thinking it!
If we can frame our leadership guidance and requests with the mindset of what’s in it for them, we can open up new ways to motivate our teams, clients and customers for more engagement, commitment, productivity, and loyalty; resulting in tremendous benefit to our companies and organizations.
Don’t wait for our teams and customers to fill in the blanks of what’s in it for them, just communicate to them up front the benefits and results they can expect from joining you or buying your product or service.
Don’t you just love win-win scenarios?
With love,
Maria
Dr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.
Leading with Fear Works!
Many of us learned how to lead with fear…and it works…sort of. Leading with fear comes with a price.Using fear as a motivation technique is sometimes effective, but the key to understanding the use of fear is that this method is not sustainable. When leaders and managers leverage fear in the workplace, it is important for them to understand that while it may move people immediately in the direction in which they want to go, it also immediately erodes trust.Know that when employees are motivated and moved by fear, employee movement continues both literally and figuratively. Employees start planning their escape. Literally, they escape by leaving the organization. Oops, there goes another one. We know the expense of employee turnover.Even more significant are the employees who escape figuratively…read “employee disengagement”. Employees disengage when they distrust. When people check out, they are not motivated, productive, or loyal. Think of the cost to your organization with a team who has checked out.Fear is not sustaining; in fact, fear is debilitating to an organization.We need to recognize that fear is the go-to method for many leaders and managers -- we learned it, cultivated it, and thought we perfected it. I challenge you to reconsider this technique due to the long-term destructive ramifications. Get your creative juices flowing for more innovative, value-centered, and love-based approaches to influence others.What are more effective techniques you use to motivate your team? Please share your comments below.As always, I love hearing your ideas.With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.
Lead Without Being Bossy
I often come across leaders who want to be strong leaders but don’t want to be bossy. Many of the leadership models and examples they’ve experienced are aggressive, pushy, and downright nasty…and they don’t want to be like that!Yet, this same group of people doesn’t want to be “weak” or considered pushovers. They don’t see strong leaders being taken advantage of, not listened to, or not respected.Well the great news is that you don’t need to lead at either end to be a great leader.Strong, powerful leaders all have something in common and it doesn’t hurt or require you to do something super-human.Follow these seven practices and you’ll be leading without being bossy in no time:
- Ask questions before you talk. Find out what your team needs.
- Listen, really listen to their responses.
- Get dirty. Don’t ask your team to do anything that you would not do.
- Walk the talk. Maintain your integrity and do what you say you are going to do.
- Take responsibility for yourself and your team. When you honor them, they will honor you.
- Care about your people, individually and collectively. Remember that actions speak louder than words.
- Don’t rely on unspoken expectation. Be very clear what is expected of your team and of you.
- Invite people to participate rather than telling. Rarely, if ever, will your team decline the “invitation”. If you are following these principles, your team will not only accept the invitation, they will probably follow you wherever you go!
What else would you add to this list of being a great leader without being bossy? As always, I love hearing from you.With love,MariaDr. Maria Church, CPC, is a leadership coach, speaker, and author of Love-Based Leadership: Transform Your Life with Meaning and Abundance and her upcoming book, A Course in Leadership: 21 Spiritual Lessons on Leadership, Love, and Life. Maria holds a doctorate of management in organizational leadership, teaches at several universities, and is CEO of Dr. Maria Church International LLC, a leadership coaching, development, and training firm. For more information, visit www.DrMariaChurch.com.
Accountability is SIMPLE
As leaders, seizing opportunities to develop our team is a smart leadership practice. One of the best ways to develop our people is to hold them accountable.
Somehow we’ve managed to complicate the idea of holding people accountable, and it is quite simple. My friend Dr. Dorothy Bonvillain and I created an acronym to help you remember how simple delegating can be, with the acronym, SIMPLE:
S = Set clear expectations – this is the number one complaint and stressors from employees – that the expectations are vague.
I = Invite commitment – some say gain “buy in” but I much prefer to invite commitment. With an invitation, there is a shared sense of ownership.
M = Measure progress – Super important to keep up on this. How you will measure is part of the description of setting clear expectations.
P = Provide feedback – again, super important. Far too often managers will wait until the project is finished to say that it isn’t done correctly.
L = Link to consequences – consequences are also identified in the setting clear expectations stage.
E = Evaluate effectiveness – Do this together and it becomes a powerful activity for you and the person who is accountable.
What are some techniques you use to hold people accountable and why do you think the strategies are effective?
As always, I love sharing your insight.
With love,
Maria
Content copyright 2012. Dr. Maria J. Church. All rights reserved.
Strategic Planning
I am facilitating a strategic planning retreat today for an organization going through major change. As I prepared the agenda and activities, I was reminded how important this activity is to the success of realizing our vision and our intentions as a leader.
I know that the very thought of strategic planning makes some people bristle as they feel like they do not want the "constraints" of a strategic plan as they are “free spirits” or see the word “strategy” as cold, rigid, and not creative.
Not true! Completing a strategic planning process and designing your way to get there involves a lot of creativity and right-brain activity. Then the left-brain functions of determining the plans, steps, and strategies are added in to support the vision. Strategic planning is visioning, intending, and finding ways to support the vision.
Like so many other leadership functions, strategic planning has become much too complicated in some circles. You know me, I like to keep it simple, and my approach to strategic planning is also streamlined. Follow these simple steps and you will soar right through your strategic plan:
- Assess where you are right now. Review your mission and values statement to confirm they are congruent with each other. Complete a SWOT analysis (strengths, weaknesses, opportunities, and threats).
- Get clear on your vision, where you want to go. Look at your vision statement and confirm the congruency with your vision, mission, and values. Set your long-term goals and your short-term goals all in support of your vision.
- Create your action plan to get you to your goals. See my blog post on Action Planning for steps to creating an action plan.
That’s it, go forth, and plan!
What are some techniques you’ve used for your strategic planning?
With love,
Maria
Content copyright 2012. Dr. Maria J. Church. All rights reserved.