Service Not Sales In Organization Leadership

Organizational and leadership models throughout history, and still today, are like authoritative kingdoms. The ruling king or queen sits on their throne (corner office in the executive suite) and the serfs and subjects (subordinates and “team”) support them in any way necessary. Oh, we have the right words today—team, collaboration, and empowerment—unfortunately, in many organizations actions do not match the words.We know consciously and unconsciously these models do not work; however, we do not know how to replace them. As always, we just simply have to turn away from fear and stare right into the face of love. In those beautiful eyes, we find our answers.Service paves the path of leadership. Through love and a love-based leadership model, we serve others, our source, and ourselves. To make this miraculous shift in our perception about service, we must consciously be aware of leading with a service-mindset versus a sales-mindset. Many leaders I know lead with a sales-mentality, seeking “buy-in” from those they lead. They obtain buy-in through persuasion, manipulation, and control. These techniques can be effective, but the leader will not get long-term commitment. A service-mentality shifts from, “What can you do for me?” to, “What can I do for you?” This is similar to the phenomenon in marketing and product development happening today. Find out what they want and we’ll build it replaces the old mental model of build it and they will come. Leadership focus is on service, instead of self-interest.Uh-oh, the ego is not going to like this!Exactly.When leaders shift from sales to service-mindsets, organizations shift from a kingdom culture and hierarchical structure to community. I am not describing Utopia or something found only through rose-colored glasses; I am describing what can be, and what is in some organizations and communities. By serving and giving, we are more successful. The more we give, the more we receive; the more we serve, the more we are served. This again demonstrates that to wherever you put your attention, you will manifest that.How do you demonstrate service instead of sales?In loving service,Maria