Building capacity is a topic that is on everyone’s lips in local government. Whether it is capacity for a project, in a department, team, or one’s self. Everyone wants to know how to build more capacity because it seems like there is never enough.What is capacity? Capacity is the capability to perform, the amount that can be contained, or the maximum production possible. When I coach individuals or teams, and I hear “We don’t have the capacity to do that”, I get curious. Sometimes, it means they do not have the capability. If that is the case, we need to peel back those layers and understand what is interfering with performance. Is it training, money, knowledge, or people? Until we go below the surface, we cannot fully understand how to address the concern.If the capacity issue is one of time, it may be time to examine what you or your team is working on. Many times, we do work activities, because we think we have to or because we always have done them. When we get on autopilot with our daily work activities, we are not really looking at what we do with a critical eye. Some of the activities may no longer be needed.Another aspect to look at - is if you have the right people doing the right activities. I was recently certified in an assessment tool that looks at how we work, naturally. How we use our energy in certain aspects of our workday and what is the natural way we use our energy to complete work most efficiently and effectively. This was so enlightening for me and explained so much; why certain tasks were painful and took twice as long as those tasks that came naturally to me and were completed with joy and ease.Chances are we have members of our teams who are especially skilled at certain work tasks because they come naturally to them. Perhaps, with a bit of shuffling, we may be able to put the right people on the right tasks to complete those necessary tasks with joy and ease. Do you remember the old swap meet phrase, “one man’s junk is another man’s treasure?” This same idea may be applied to our team’s tasks. You may find after this awareness and shuffling, you really do have the capacity.As always, I love to hear from you. What would be necessary for you to have capacity?With Love and To Your Success,Maria
“The innovation point is the pivotal moment when talented and motivated people seek the opportunity to act on their ideas and dreams.” -W. Arthur Porter
I recently attended an innovation conference for local governments where I learned of fantastic innovative solutions that some local governments are doing. First, there was a Park District that launched an idea dashboard where staff can upload ideas. Others can give the ideas a thumbs up or comment. Ideas grow here and through ongoing dashboard input, collaborative thinking in born. This park district has created and implemented several innovations that began on their idea dashboard.Another innovative solution was a local government that uses Alexa technology to help with light maintenance and customer assistance. They use inexpensive technology in creative and innovative ways to add services, while reducing costs.It starts with an idea in the mind and then action puts it into motion.How do we get into an innovative space? Try these 3 steps:
- Get curious. Channel your inner 3-year old. Ask and dig from a place of curiosity.
- Try the opposite. If you’ve always done it a certain way, try the opposite. See what happens and ask yourself and your team, “What else is possible?”
- Be fast to acclimate. The quicker you are to acclimate and adapt to change, the quicker you will be able to innovate.
What are some innovations we could use in local government?With Love and To Your Success,Maria
Are our minds, hearts, and spirits truly present? So often, we are replaying in our head the argument we may have had with a spouse, the traffic on the way to work, or the e-mail we just read. How different would it be if we really showed up—mind, body, and spirit? How would our mindfulness, with these three steps, affect our communication, our connection and relationships…our leadership?We’ve learned and studied so much about good communication skills and body language that many of us have mastered the art of “listening” with our bodies. Bodies leaning in, head nodding, eyes fixed on the other person, yet all the while our minds are anywhere but in that conversation.Great leaders, who communicate and connect, fill their minds with the person in front of them. We feel this connection when others are fully engaged in what we’re saying. We see it in their eyes, we feel it energetically, we know we are connected and drawn to that person and the moment. Presence is mindfulness. Mindfulness is found in the present, and when you are present, you show up.Here are three steps to practice presence and soon enough, you’ll definitely be showing up!Not only is a mindful practice one that provides clarity, vision, connection, and beauty, but also being present in the moment creates peace of mind. Living in mindfulness is living in peace. This is especially relevant in our current culture plagued with chaos, competition, rage, and fear.When we find this connection with others through mindfulness, we gain a deeper understanding of each other and of ourselves. We understand ourselves better when we connect with others. It’s not unusual with this deep union of souls, to see ourselves in those people with whom we feel connected. In a mindful state, empathy, connection, compassion, and equality surface to our consciousness. We see and feel each other as the same, without division and without judgment—we feel love.As always, I love to hear from you. What practices do you do to show up? How would you like to show up differently and what will you do to accomplish stronger presence?With love,Maria
What in the world, do these three things have in common?Everything.As leaders, we have a responsibility to lead and inspire with clarity. In our busy world, we often don’t take the time to just think and get really clear about the vision and more importantly, the path, systems, and steps necessary to realize the vision.And even worse, we think we have to get there on our own.Well, the good news is that we are not on our own.Prayer and meditation are ways we connect with our Source. Stillness and silence are also paths to feeling that connection with the Universe. French philosopher and scientist Blaise Pascal stated, “All man’s miseries derive from not being able to sit quietly in a room alone.”Through stillness, we obtain clarity. When we have clarity, we have time gained. Time gained comes to us because we have a clearer picture of the problem or dilemma and see an unobstructed path to follow.I cannot think of a more cost efficient use of time. The return on investment with time spent in silence with our Source is abundance beyond our wildest dreams. Some color mandalas, some bring mats to work to meditate, while others simply take time during a pause in the day to find their Source connection.As always, I love hearing your thoughts, what topics would you cover if you were meditating on a lunch break?With love,Maria
Let’s break open the lid on the belief that power must be kept tightly in order to be effective – BULL S#%T!Power, like abundance and love, multiplies when you give it away.That is why I cannot understand why leaders are so afraid to share power and empower others. Last week we discussed micromanagement, but I want to emphatically drive this point home:Power multiplies when you give it away – really!Boleman and Deal wrote in Leading with Soul, “When people have a sense of efficacy and an ability to influence their world, they usually seek to be more productive. They direct their energy and intelligence toward making a contribution rather than obstructing progress or destroying their enemies.” At the former Saturn automobile factories, employees were empowered to stop the assembly line any time they see something wrong. The employees held pride and ownership in their product and they became part of the quality control.Another benefit of shared power is reduction in conflict. We often suppress our feelings when we feel powerless. When this happens, our anger can only be contained for so long, then the conflict and anger comes spewing out, often times in a rage or sarcasm. Empowered people empower others. In a Love-Based Leadership organization, shared power equals shared ownership. You cannot have one without the other.How do YOU empower those around you?With love,Maria
Words are powerful.Recently in the news, we see yet another celebrity immersed in backlash for words spoken. True, as Maya Angelou stated, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” It is those words that we speak that create such an emotion-filled response.Thoughts are powerful, but only because thoughts are steeped with words and stories we tell.As leaders, we have a huge responsibility to be thought-filled of our words, the vehicle, by which we communicate.Let’s not just be conscious and strategic in the words we don’t say, but even more responsible in the words we do say.Do your words lift up or pull down?Do your words encourage or diminish?Do your words inspire or de-motivate?Are your words love-fueled or your words fueled by fear?Remember, leadership is powerful—use your power wisely.With love,Maria
Branding and image consulting are terms we’ve no doubt heard, typically in the context of marketing. Have you thought about your brand? No, I am not talking about the company for which you work—I am talking about YOU!What is your brand, your leadership image? Are you respected because you’ve earned it or are you feared because of your title? What is the first thing your people think about when your name comes up?Some of us may say that we don’t care about what others think about me. Really, is that really true?As leaders, our primary task is to motivate and influence others toward a vision and/or goal. If others are not buying our brand, then we don’t really have followers.How can we consciously create our leadership brand? Follow these 5 simple steps:
- Intentionally determine what you want your brand to represent.
- Reverse engineer the steps necessary to develop and create that brand image.
- Be accountable to doing the work – find an accountability partner or coach who will be honest about your progress and a resource when you are stuck.
- Be vulnerable and do spot checks with others to see if you are on the right track (in other words—ask!).
- Celebrate your successes along the way.
Please share your progress and aha’s! I love hearing from you.With love,Maria
For many of the leaders I work with, delegation is a real struggle. Leaders resist delegating because we are so accustomed to doing the work ourselves. Many times, fear will rear its ugly head, thinking that if we want the work done correctly, we must do it ourselves. And then there is the time issue of communicating and training others to complete the task for us.Ahhh, but the benefits of delegation far outweigh the negativity that surrounds this illusive skill. When we delegate, we have more time for our high-priority tasks and we actually get to experience the joy of completing our tasks! Delegation increases our productivity and is a much better use of our resources. Delegation gives us freedom.True, there are some tasks best kept to ourselves such as personal matters, confidential activities, crises, and activities that are specifically delegated to us. However, we can delegate paperwork, routine tasks, technical matters, tasks with developmental potential, and employee problems.Since we are not born with the delegation gene, we must learn this skill. It’s not as hard as you think! Just follow these four simple steps and you will be delegating before you know it:
- Explain the need for delegating, including the reasons why you selected that person to complete the task.
- Clearly set the objectives defining responsibility, level of authority, and deadlines.
- Develop a plan to achieve objectives, resources, and give the authority necessary to obtain those resources.
- Establish an accountability plan with checkpoints.
Which step is trickiest for you?Now go forth, delegate, and prosper!With love,Maria
We all leave a legacy, whether by choice or unconsciously. So why not intentionally create the legacy? Do you really want someone else to define your legacy? Meaningfulness, is feeling a part of something bigger, as big as a legacy.The yearning for something more is evident in our society. Work-related illnesses are on the rise, and stress reduction workshops are everywhere. Proof of peoples’ desire for a more spiritual and holistic life is on grocery store shelves, in advertising, and in kitchens and baths across America.Spiritual practices such as yoga, prayer, meditation, and aromatherapy are creeping into offices and boardrooms, which are far from the practices that have guided American businesses since the 18th century. The evidence is out there—we want more!I invite you to discover a model of leadership that can help you realize meaning, abundance, and can inspire and motivate those around you in meaningful experiences. Let’s be a part of something bigger and let’s start now! Let’s be love-based leaders.With love,Maria
Do you remember the classic rock song by The Who, Who Are You? It is truly one of my favorites! Little did I know when I first heard this song in 1978 that I would ponder the importance of this question almost 40 years later.I recently returned from facilitating a leadership boot camp with Dr. Dorothy Bonvillain for the Sierra Vista Chamber of Commerce. We talked about the importance of leadership authenticity and vulnerability, which of course, begins with self-awareness and a ton of bravery.We tell the truth to ourselves when we acknowledge our own imperfections. As we move through our journey, “to deny imperfections is to deny our humanity and to become disconnected from our soul.”1Accepting our imperfections and taking the introspective, reflective journey, we travel to our core and find our authentic leader within.What do you suppose keeps us from our vulnerability and authenticity as leaders? As always, I love hearing what you have to say.With love,Maria
- Lee G. Bolman and Terrence E. Deal, Leading with Soul, p. 67.
As a leadership coach, I am always excited when a powerful question or statement crosses my path or better yet, slams me in the face! Yesterday, I had such an encounter. Seth Godin got my attention when he stated, “If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader”. He was talking about the discomfort we sometimes feel as a leader and furthermore, when we identify the discomfort, we’ve found a place where leadership is needed. His list includes:
- Standing up in front of strangers
- Proposing an idea that may fail
- Challenging the status quo
- Resisting the urge to settle
I DO love those moments that move me out of my comfort zone and into what I call a “seat squirming” state. I know when I start squirming, I am onto to something, and that something is usually growth!Of course, I also like to state things in a positive frame, so my list may look something like:
- Motivating people in the direction of a shared goal
- Creating and innovating with others, living in a synergy zone
- Thinking outside the box and trying something that “hasn’t been done before”
- Pushing myself and others to live in creativity and authenticity, even when it may be more work
My list not only feels good when I put it on, but it moves me beyond comfort to electric energy.What are your thoughts? Comfortable? Discomfort? What would you add to the list?As always, I truly appreciate your insight.With love,Maria
I know there is quite of bit of talk going around about balance. Unfortunately, the discussion only seems to pile on guilt because many of us are already aware that we are out of balance. The purpose of this post is not to engender guilt, but to help a miracle come into your life with awareness and practical strategies to regain order and balance.Let’s look to nature for our lesson in balance. Nature teaches us about seasons. Our life also has seasons. Sometimes our seasons are busy, other times our seasons may offer renewal, and sometimes, our seasons may call for hibernation. Seasons do not go on forever—there is always a change of season. Listen and learn this lesson from nature: you cannot indefinitely go on at a frenetic pace by sheer adrenaline; it is unnatural and could be extremely dangerous to you.Nature also teaches us that unless we shed the old way, we cannot begin anew. This is nature’s miracle—shifting. A caterpillar shifts to a butterfly, and the snake sheds its skin. We cannot move forward and look for something new if we don’t let go of the old; and we cannot experience the miracle of a different perspective or idea if we hold on to old and limiting beliefs.We spend a lot of time in leadership and management seminars discussing how to prioritize. Many of us have handled this lesson fairly well at work; but we forget the idea of adding balance to this equation.Like the balance of seasons, we can work at a fast pace for a while, meeting deadlines and seizing opportunities. Without looking at the bigger picture, however, we could end-up spinning our wheels on the perceived priority and everything else goes to pot. That is where order comes into play. Without order, we will continue to drop things, even with our priority list.What are your priorities for this winter? What are you doing to prepare for the next year?With love,Maria
I love the Buddhist saying, “When the student is ready, the teacher will appear.” In my many years of teaching formal courses at the university level, I am a student right along with the class I am teaching. When I teach, I learn. I have yet to teach a class where I have not learned something from my many teachers, also known as my students. We are ever changing in this world and the cycle of learning and teaching never changes, unless of course we find ourselves closed off from learning. In order to be a good teacher, we must first be a good student.As we teach, we must remember that we are not transmitting information—we are transforming lives. That may sound a bit dramatic, but that is exactly what good teaching does; it transforms. Transformation comes about through many different forms: motivation, persuasion, mobilization, influence, and of course miracles. When we teach, we are in essence saying, I care about you, you are important, and I want to help. Wow, who wouldn’t be motivated forward with that type of message? Motivation also comes from demonstrating belief in others. Teaching affords us an opportunity to build esteem and self-efficacy. Think of Maslow’s needs hierarchy; esteem and self-actualization are the top highest levels. Teaching and learning meet both of the high order needs for yourself and for those you teach.Through the process of teaching, we build trust when we facilitate teaching with a learner-centered approach. Remembering that we are not just transferring information, but transforming others, we teach according to the needs of others. I use the same approach when I do training, coaching, or motivational speaking. First, I discover the needs of the audience and tailor my work to meet those needs. Of course, I provide resources and information to support their transformation, but first I must find out where they are stuck and where they want to grow.Effective teachers in a classroom setting know this and adjust their lesson plans to accommodate emerging needs that come up during instruction. We call these moments, teachable moments, when we can seize the opportunity and use it as a springboard for learning. A Native American proverb illustrates this concept, Tell me and I’ll forget. Show me, and I may not remember. Involve me, and I’ll understand. Once we identify the needs of the people and address those needs, then learning occurs and the outcome is performance.Remember this acronym:
- Time – Take the time to invest in the development of others.
- Empathy – Have empathy for those you teach, respecting the place they are in at that moment.
- Awareness – Come into the teaching exchange with full awareness and presence.
- Care – Create a safe space for learning to occur that is filled with care and compassion.
- Help –Remember that when we serve others, we are truly love-based leaders.
How do you teach in your leadership roles? I love hearing from you.With love,Maria
Perceptions are the stories we tell ourselves regarding what we see and how we interpret the world around us. Les Brown, one of the great 21st century storytellers said, “How people live their lives is as a result of the stories that they believe about themselves,” What are your stories?Do they serve you as your aspire to reach your highest potential? Do your stories lift you up or do they bring you down? Do your stories represent who you really are, your true essence?Let’s look at a possible story: If you greeted someone in the morning at work and he or she did not return your greeting, what would you think? Are they mad at you? Do you wonder all morning what you may have said to tick them off? Do you toss and turn that night because you’re afraid that when you laughed too loudly at something they said two weeks ago that you thought was a joke, but it turned out it wasn’t?Or what if the answer is simply that they didn’t return your greeting because they didn’t hear you. Or perhaps, they were distracted replaying a discussion they had with their teenager the night before.What are the stories that you tell yourself? These skewed perceptions can sabotage our relationships with others and our relationship with our self. If your stories no longer resonate with who you are, it’s probably time to create a new story. Change your perception and you change your world.The uncomplicated beauty in this lesson is that by standing in awareness and looking at our beliefs and thoughts, we can simply make a choice to keep them or release them.When we release those beliefs and thoughts that no longer serve us, we take back our power from fear to love, from negativity to positivity, from ego to Spirit. We see and understand perceptions and stand in our power to change those beliefs to experience miraculous shifts in our reality, lives, and work.As always, I love to hear from you. What story do you tell? Does it serve you or drain you?
We expect leaders, including ourselves, to have the answers. If we don’t have the answer to a leadership challenge, we may feel inadequate. These feelings, like inadequacy, may also include feelings of uncertainty and vulnerability. None of these feelings feel good to us, nor are allowed in the workplace, or so we’ve been taught.Really? Are we really supposed to never experience uncertainty as a leader? We are human beings, “hard-wired for struggle” as researcher, Brene‘ Brown states. We are not the Hollywood version of leaders —we are human. And with our humanness, we are sometimes—make that many times, uncertain.What do we do with this uncertainty? Well, we bury it of course. This strategy may work for us for a while, that is until it shows up again as illness, ulcers, or worse. Why do you think we are so stressed, obese, and addicted? It is because we bury and numb our feelings.The interesting thing about numbing is that when we numb our “bad” feelings such as uncertainty, vulnerability, doubt, and fear, we are also numbing our “good” feelings of joy, peace, and gratitude.Another important aspect to know about uncertainty and vulnerability is that this state is where creativity, joy, and beauty are found. Walking through the door of uncertainty and vulnerability is full of endless possibilities because this is the location of our true, authentic self.How do we work with uncertainty and vulnerability without going crazy? Follow these five steps to support you during these times:
- Embrace uncertainty and vulnerability. Reach into it and pull up and out all of the fear, anxiety, and doubt. Burying and numbing will only allow it to surface again, so lean in, feel those feelings, and then release.
- Stay present. Don’t worry about the future or live in the past. The only moment you have is the present one, so why waste it?
- Stay in your own lane. When we start to compare ourselves to others, we set ourselves up for failure, not because we cannot be as successful as someone else can, but because we cannot be anyone else. What I can be is the best version of me, and what you can be is the best, highest self you can be.
- Practice gratitude. Nothing else will bring you into the present faster than gratitude.
- Be loving and truthful with yourself and with others.
Remember that uncertainty and vulnerability is the birthplace of truth, authenticity, creativity, and beauty. When was a time you felt uncertain and conquered your fear? As always, I love to hear your thoughts.With love (and vulnerability),Maria
Abraham Maslow’s well-known and highly respected Hierarchy of Needs theory describes five level of needs. What does Maslow’s theory have to do with leadership?If we don’t understand peoples’ needs, we don’t understand people. Let’s look at the needs beginning with the basic needs:
- Physiological needs – basic needs of air, food, water, shelter, sex, and relief and/or avoidance of pain.
- Safety needs – after the basic needs are met, safety and security must be met.
- Belongingness or Social needs – after safety needs are met, we want to feel connections with people.
- Esteem needs – after social needs are met, we desire self-respect, status, and recognition for our accomplishments.
- Self-Actualization needs – the highest level of needs is the development of our full potential. To achieve this sense of fulfillment, we seek to understand and grow, to find meaning in our work and our lives.
Maslow’s Hierarchy of Needs is based on three assumptions:(1) only unmet needs motivate,(2) needs are hierarchical in nature, basic to complex, and(3) lower level needs must be met before moving to a higher-order need.We can see how the first two tiers, our basic and safety needs are met, just by having a job and a paycheck. The pay affords us the ability to meet our basic and safety-level needs.The third tier, belongingness and/or social needs, are the connections with others we crave. Often, after a certain period of time on the new job, we seek relationships with those with whom we work. Going to lunch, taking coffee breaks with each other, or perhaps a cocktail after work are all ways in which we fill these belongingness needs. It is not unusual for someone to say they "hate the job, but love the people they work with". This is an important sign for leaders to notice. As soon as those employees get their social needs met outside of work...they are gone!Our esteem needs are when we seek outside approval from others. We want to know we are valued and appreciated. Employees always remember leaders who are good at this. We often remember how we felt when someone said something to or about us, rather than the specific words uttered by the person. How we felt about those statements or actions, has a much longer duration and more deeply affects us than the actual words. I remember while growing up I often heard my mother repeating one of her favorite mantras, “Actions speak louder than words.” How true mom, how very true! This is often the place that we lose “good people” at work, because they don’t feel valued and honored.The highest level of needs Maslow presented was the need for self-actualization. This is where we seek, with a ferocious hunger to find meaning and purpose in what we do. OK, we may start a new job and begin the quest of the hierarchical pyramid all over again, but we will eventually be right back to this higher order of need. Meeting this need is the fulfillment of meaning. People leave organizations when they reach this need level because their work is not a conduit to their meaning-seeking behavior and need.As always, I love to hear from you. What level are you at currently? What is one immediate action you can take today, based on this knowledge?With love,Maria
Last week we talked about how the image of a tree can be applied to this love-based leadership concept. We began with the leaves and the physical aspects of an organization. I also approached the next layer of culture as the smaller stems and branches of the rituals and routines of a business. Today we pick up with part two of this series to explore how corporate culture can be achieved.As the branches thicken, closer to the trunk, we think of the strength that stories carry within organizations. These stories can be stories of love, care, and pride in the organization’s accomplishments or they can be stories steeped in fear and told in ways that leverage fear and manipulation.Stories told in organizations often become organizational legends. I remember working for a land developer when the CEO was flying in to visit us on his private jet with entourage in tow. A story that circulated among the staff was that he hated blue. Needless to say, none of us wore blue that day. I must admit that I found it odd that he “hated blue” since the company logo was a deep blue appearing on all of our signage, stationary, collateral material, and business cards. The legend was so strong and fear-based that not one of us tested the validity of the story.Positive stories often depict the humble beginnings and dedicated work of early employees, shared year after year with the newer employees. To our prospective buyers, I would offer the story of how our company grew and showed them our wall of photos of communities that we had developed to “tell the story” of our company’s history. This form of storytelling instilled confidence in buyers that we had experience, integrity, and credibility. In fact, we called this space our credibility wall.We also shared funny stories each year at the holiday party about humorous experiences we had with customers and with each other. Stories bond people together, connecting one another through shared experiences while meeting needs for belongingness and esteem.Next week, we will look at the bridge in our culture of the behaviors to our most deeply rooted values mental models and perceptions, the bridge of our beliefs. Don’t be shy, let me know your thoughts or questions!With love,Maria
When we think about our circle of five, the one I brought up two weeks ago in my blog post, the people around us with whom we spend our time, we may find that we need to make some changes.If you find yourself surrounded by people who do not treat you well, it may be a reflection of how you treat yourself.Ouch! I know this is difficult for some of us to hear, but the truth is that our outward reality is a reflection of what is happening internally.The really great part of this reality is the awakening of awareness that comes when we fully understand this concept, because with the understanding comes the power of choice! We can choose to treat ourselves with more respect, honor, dignity, value, and love.When we stand in that power, bathed by authenticity and love, we begin to radiate that energy outward. Initially, those who have treated us poorly may rear-up and lay it on thick to get the same old response from you. However, when you stand firm in truth, authenticity, and love, those people will back down or leave your circle.This is what setting boundaries is all about – loving, honoring, respecting, and valuing yourself in truth and authenticity. By your behaviors, actions, and attitudes, you tell the world how loved and blessed you are.Then…an amazing phenomenon happens…you start attracting people to you that also love, honor, respect, and value you!As always, the choice is yours.With love,Maria
We have so much we want to do and accomplish as leaders. We dream, create, plan, review, plan some more, and tweak, tweak, tweak. Is this perfectionism or is this fear; and really, aren’t they both the same?Sometimes, we stand behind all of these activities to legitimately stay busy. However, these activities keep us behind the computer. There comes a time (probably now) that we need to step out from behind the computer and into the world of personal interaction. When we step out, then, we can really leave impressions, teaching, help, and love with those we met.My best example lately is when I chose to step up and out when I agreed to speak on a morning television talk show about my book, Love-Based Leadership: Transform Your Life with Meaning and Abundance. I love being on stage talking about my passion, teaching love and leadership, but I must admit this took me a bit out of my comfort zone. However, I coach and encourage others to reach their success; it is always just outside their comfort zone. It is time for me to put my backbone to work and not just my wishbone.Challenge yourself to commit to one activity outside your comfort zone each day (take the weekends off), watch your world change, and open before you.I love to hear your stories! Please share your wins of moving outside your comfort zone.With love and joy,Maria